What Our Customers Are Saying About Us…

"Our agent at EcuaAssist was great in helping get my residency and our son's citizenship. Everyone we dealt with was very professional, courteous, and prompt to respond to any questions or issues we may have. The Ecuadorian legal system is anything but straightforward, and EcuaAssist was essential in helping guide us through the process. We were very glad we decided to use their services rather than attempt it on our own."

 

Thank you again for all your help. I hope you're staying safe and sane during this difficult time!

–Milaina Larsen

Canada - Manabí

"EcuaAssist helped me with a property closing right before Christmas. Very helpful and clear. Much appreciated assistance from Michaela and colleagues.

 

Will return when we are ready for visa process."

–Laura Hertzog

New Jersey - San Clemente, Manabí

"We were very pleased with the service of EcuaAssist. They were very knowledgeable and
offered suggestions that were a great advantage to us.

 

The senior discount certainly saved us
money and will in the future. Thank you! The tax discount was even greater than expected."

 

–Steve Harned & Scott Baldwin

Canada - Montañita, Santa Elena

"I bought a house in Ecuador with EcuaAssist. Everything went smoothly and effortlessly on my part.

 

Their assistance has been fabulous. They have guided me through each step, plus helping
me finish the registration of my deed. I thank them very much for their time and guidance to me."

 

–Geraldine Smout

3 times EcuaAssist client

Salinas, Santa Elena

"Staff was very professional and courteous. Weekly update were sent to keep us informed of
the process. We have used this agency for temporary and permanent visas.

 

They handled a few hiccups along the way very well for us.

 

We plan on using this service again."

 

–Ginny & Allen Mindrum

Cincinnatti, U.S.A.- Salinas, Santa Elena

"Nous sommes très satisfaits des services rendus par EcuaAssist et nous les recommandons fortement. Merci à toute l'équipe"

 

–Jasmin Binette y Martine Tremblay

Canada - Mirador de San José, Manabí

"We moved to Ecuador in mid-October of 2019 We used EcuaAssist to obtain our visas, cédulas, and health insurance. They were with us every step of the way guiding us through the maze of government offices 

 

The staff is friendly, very well trained, and speaks excellent English Highly recommend them if you are planning to move to this beautiful country

 

Thank you EcuaAssist for a job well done!!!!"

 

–Ellen & Doug Schulz

United States of America - Manta, Manabí

"We used EcuaAssist to assist in the closing on 2 pieces of property. It was near the end of the year and in Ecuador as many of you know things come to a standstill during the holidays. We did not want the stress of worrying about closing hanging over our heads for a month.

 

Both Ana and Melina were very helpful and always ready to go the extra mile. They accomplished what many would have thought to be impossible and we ended up closing on both properties in less than one week (during the holidays)!

 

–George & Teressa Culli

United States of America - Salinas, Santa Elena Province

"We first started doing our research about living in Ecuador 3 years ago, and we knew we made the right choice with EcuaAssist as their name came up in almost every conversation we had with other Expats.

They were thorough, responsive, and always had our best interest in mind.

 

We had a great experience and would use them again in the future! A big thanks to Marcos and Adriana for all the help and support they provided us."

 

–Soraya, Matt & Ollie Wilks

Toronto, Canada - Puerto Cayo, Manabí

"I recently had the opportunity to use the services of EcuaAssist, Manta office.

 

I could not be more pleased with the services I received from them. I had required the assistance of an expert in Ecuadoran law for a property transfer. EcuaAssist handle the situation expertly and promptly.

 

I would, and plan to, use their services again"

 

–Robert J. Hoffman

Summerfield, FL. United States of America - Crucita, Manabí

"This is to let you know that we appreciate your excellent and professional services in helping us to
obtain our visa extensions. Last year it was great and we are happy to be seeking your assistance again this year. You make the whole process painless.

Gracias,"

 

–Brian and Angie Gaudet

Canada - Mirador San José, Manabí

"Ecuassist has been very friendly and professional and has helped us with all paperwork and details when we bought our condo in Canoa. They have kept us well informed about all the process I have used the services of EcuaAssist a number of times. The services I have used range from interpreter services to transferring my resident visa to my new passport. The first time was helping me register for health insurance with IESS. EcuaAssist services proved invaluable for this. You have no history with the Ecuadorian Social Security Administration, IESS, so you can't successfully answer the questions when you try to sign up online. The second time was helping me with an issue with my bank.  And the last time was assisting me with the transfer of my resident visa to my new passport.

The Manta location is convenient for me and the people are great to work with. They take the time to understand what you need, and what you think you need may not be what you really need. They explain what is going to happen and why it needs to happen that way. And they really go the extra mile. I needed a report from Immigration as part of the requirement for transferring my resident visa. Typically, you go to the Immigration office, get a payment slip, go to a bank and pay the fee, get a receipt and then go back to the Immigration office and request the report. When 
I showed up at the EcuaAssist office for my appointment, I found that they had already done those steps and we could go to the Immigration office and request the report. That is full service.

The next time I can't solve a problem on my own, I'll be back to the EcuaAssist office in Manta."

 

–Randy Potvin

United States of America - Manta, Manabí

"Ecuassist has been very friendly and professional and has helped us with all paperwork and details when we bought our condo in Canoa. They have kept us well informed about all the process and are constantly communicating via email. We are very satisfied with their work and professional ethic."

 

–Ana Polit

 Homer, Alaska, United States of America - Canoa, Manabí

"I have used many types of professional service companies in Ecuador, and nothing compares to EcuaAssist.  I appreciate the guidance, responsiveness and positivity of the teams in the offices - but most of all they treat you as a longtime friend.  Bureaucracy is annoying in any country, but Ecuador takes it to another level!  I encourage you to rely on Marcos and his capable team to navigate this part of the world."

 

–Raylene Whitford

 Edmonton, Canada - Quito D.M.

"Ecuaassist made the process of getting a Temporary Residency Visa relatively painless. They were thorough and clear in communicating what I needed to do and when I needed to do it.

 

They have a deep understanding of the system and are agile in navigating the unexpected (which happens in Ecuador!).

 

The office staff in Manta are friendly and accommodating with excellent command of English. I felt taken care of at all times and never had to worry about the process. I will use them again. "

 

–Annie Hampford

 Easton, Connecticut, United States - Puerto Cayo, Manabí

"I would like to tell you about my experience with EcuaAssist and Adriana Rosado.  She did a fantastic job guiding me through the steps necessary to complete the paperwork for our visas.  We have now received our cedulas and wish to thank Adriana for all of her help.

 

Adriana checked in with me every Friday for updates and was always ready to help with any questions that arose during the week.  I felt secure in what I was doing because of her guidance. "

 

–Rick & Terri Bremer

United States of America - Puerto Cayo, Manabí

"Let me share that my experience with EcuAssist has been smooth, straightforward and absolutely satisfactory in terms of Visa process managing and assistance. And assistance is the key word here, as I have been given the choice for the best time to go through every step, allowing me to keep my job schedule unaltered, but without exceeding the lapses stablished by local legislation. The result has been success in achieving a legal migratory status in Ecuador.

 

About Joana, I’d like to express my absolute satisfaction regarding her assistance. She had been a very respectful and understanding person, did her best to suit my work schedule and achieved. Regardless her youth she has shown: great communicational skills (in more than one language), respect, wit and solidarity.

 

Let me share that I did not expected my visa process will work out as fine as it did. But EcuAssist through Joana did helped the process a great deal to get legal migratory status."

 

–Manuel Romero

Tetra Pak - Quito D.M.

"Necesitaba obtener mi visa de residencia permanente en Ecuador para poder seguir trabajando acá. Joana y su equipo nos ayudaron a mí y mi familia con todo el trámite y gestión. Nos direccionaron correctamente y nos aportaron muchísimo con consejos oportunos y acertados.

 

Habría sido muy difícil hacer esto sin su ayuda ya que mi horario de trabajo es restrictivo y el ministerio puso varias trabas. Recomendables 100%."

 

 

– Hernan Rosales

Tetrapak - Quito D.M.

"Antes que nada un cordial saludo, agradeciendo tu gran soporte, ya que la verdad con tu gestión, proporcionas y haces sentir muy en confianza, puesto que las cosas se realizarán bien y a la primera, eso es algo de admirar y agradecer, más aún en trámites difíciles (de misión imposible), reitero mi gran agradecimiento y además para desearte felices fiestas en compañía de tus seres queridos.

 

Nunca pierdas ese espíritu de servicio."

 

– Diego Becerril y Familia

Tetra Pak - Quito D.M.

"He tenido la oportunidad de trabajar con Joana y Kevin en los últimos seis meses y aprecio enormemente su ayuda y asistencia.

 

Cuando solicito la naturalización, entiendo que el proceso es largo y difícil, y muy impredecible. En consecuencia, aunque he tenido que regresar a la oficina muchas veces, y es probable que tenga que regresar ya que la nueva prueba de ciudadanía está resultando muy difícil, estoy seguro de que seguirán siendo capaces de ayudarme a completar ¡mi aplicación! De hecho, entendí por Kevin que a veces los clientes se molestaban porque las cosas cambiaban y eran impredecibles.

 

Desde que llevo casi ocho años en el Ecuador, entiendo cómo puede suceder esto. Sin embargo, me siento muy feliz de que cuando ocurrieron cosas impredecibles, Kevin y Joana me ayudaron a navegar por la complejidad. Nuevamente, he disfrutado trabajando con ellos y espero que podamos completar con éxito mi solicitud."

 

 

– Carlos Scott Lopez

Quito D.M.

"I stumbled upon EcuaAssist through a Google search, and admittingly we were a bit fearful trusting any foreign related services.

 

Initially, we just needed FBI fingerprint cards for a temporary VISA.  EcuaAssist came across professional/attentive enough that we decided to trust them with obtaining important security background documents for my permanent VISA.

 

One mistake, and we would lose thousands of dollars, valuable time and get into a lot of legal problems...

 

We contacted Joana and had multiple conversations with Kelvin and Marcos.

 

We were very paranoid during the entire process.  Marcos and his team of experts accurately explained and kept us updated throughout the entire process.  Everything was executed according to plan!

 

The price is right and the level/quality of service was amazing (exceeded expectation).

 

By chance, after we received the documents, we bumped into Kelvin at the VISA office.  We witnessed 1st hand the effort they put into the entire process for all clients by keeping actively informed of the frequently changing VISA rules."

 

 

– Xavier & Diana O´Neill

Quito D.M.

"Mike and I came to Quito Ecuador on September 27th, 2018.  EcuaAssist was suggested by a Canadian couple that came here to retire, and Marcos Chilluisa was their first choice.

 

We contacted Marcos and he sent us to Joana and Kelvin, in less than two months my husband got the Ecuadorian Visa, and we thank them sincerely.

 

They will always be our go to the legal team. Definitely, we will come back to your office, for any legal issue that may arise.

 

Again, thank you to the EcuaAssist team!!"

 

 

– Mike and Deyanira Hill

Quito D.M.

"I don’t know what I would have done without Joana Do Rego’s assistance yesterday. I thought I was fluent in Spanish, but I soon found out that reading and interpreting legal documents is definitely not in my comfort zone.

 

Joana answered every question I had, and explained with expert knowledge the contents of each and every document that required my signature by the Ecuadorian customs office in Guayaquil. Her professionalism and genuine concern for my situation turned what could have been a very stressful day into a day I made a friend in Quito.

 

Thank you, Joana!"

 

 

– Maria de los Angeles Mignone

Quito D.M.

"I chose Ecuaassist to help me with a real estate purchase, and couldn't be happier. Through countless emails, Joana and Kelvin were helpful and professional every step of the way, and it could never have happened without them. It was complicated, but they figured it all out with apparent ease. Always friendly and patient.

 

I will definitely chose this team to solve future legal issues for me. "

 

 

– Daniel Connor

Nanegal, Pichincha Province

"I would most highly recommend Joana DoRego and the team at EcuaAssist in Quito for any legal assistance one might require. But most specifically, let me talk about Joana and her many talents!

 

Joana goes to great lengths to ensure her clients’ needs are fulfilled.  She has represented many of our clients in assisting with visas and other legal documents…and has done so with a sense of purpose; of meeting her customer’s needs or requests; and is most professional in all her work!

 

She has a great sense of urgency…always ready to assist – even during time of great stress or confusion!  However, Joana always stays calm and focused – and keeps her clients happy & satisfied.

 

Our clients love working with Joana – and everyone speaks of her fantastic customer service and amazing positive attitude.  Joana appears to be a miracle worker…always calm and helpful in even the most difficult situations.

 

Joana is a delight to work with…and I can only say that she is a great talent, a very hard-working individual and we greatly enjoy our partnership with her!"

 

– Vicki Spitzack 

C2C Moves, Moving company

"Our three generations family of five began this journey with the wonderful help of the Ecuaasist team. Marcos and Adriana always guide us well as our relocation dreams evolve. Well done!" 

 

 

– Daniel & Gina Pratt 

Puerto Cayo, Manabí

"I had been through the process of obtaining a 6 month tourist visa by myself before coming to Ecuador in order to get married.

 

It was quite stressful and I almost wasn't given the visa just days before my trip because the laws had changed. After I got married, I knew that I wanted assistance with obtaining my residency visa, especially since I only had three months to get everything together. I contacted EcuaAssist and was assisted by Joana and Kelvin. Both of them were extremely helpful in obtaining documents from the United States and submitting everything that was required. During this time, I learned I was pregnant, so it became especially important that I could stay in Ecuador.

 

On the day I needed to apply for my visa, I was suffering from morning sickness, so Joana went above and beyond and spoke to someone so I didn't have to wait as long. They were by my side every step of the way and I am so glad I decided to use their services.

 

Thanks to their hard work I am living in Ecuador with my husband and my baby girl today." 

 

 

– Tristen Back

United States of America  - Quito  D.M.

"Joana Do Rego of Ecua-Assist helped my husband and me to register our diplomas with SENESCYT, a step on the way to applying for visas to Ecuador.

 

It turned out to be complicated because I had done such unexpected and unguessable things as changing my name at marriage, which flustered the paperwork.  But it was not our problem... Joana Do Rego guided us through it.  The diplomas were duly later registered that year.  Throughout this effort, and especially during our visit to Ecuador to complete it, Joana made me feel as though we were wrapped in velvet, precious and important, do a rescue from all difficulty and improvidence.  Everything we did in association with Joana worked beautifully.  Her arrangements on our behalf lasted us past our visit and left us prepared going forward.  To this day some of her advice and thoughtfulness remains part of our life in Ecuador.

and document translations with notaries' legal approval stamps.  

 

They help many Canadians and Americans get legal here.  They extensive knowledge of Ecuadorian law and changes to their immigration rules make life stress free.  We love them and hope you do too." 

 

 

– Lucy Hancock

Harvard University alumni, and Ph.D. in physics and astronomy  

Happily retired in Quito 

"Joana Do Rego of Ecua-Assist helped my husband and me to register our diplomas with SENESCYT, a step on the way to applying for visas to Ecuador.

 

It turned out to be complicated because I had done such unexpected and unguessable things as changing my name at marriage, which flustered the paperwork.  But it was not our problem... Joana Do Rego guided us through it.  The diplomas were duly later registered that year.  Throughout this effort, and especially during our visit to Ecuador to complete it, Joana made me feel as though we were wrapped in velvet, precious and important, do a rescue from all difficulty and improvidence.  Everything we did in association with Joana worked beautifully.  Her arrangements on our behalf lasted us past our visit and left us prepared going forward.  To this day some of her advice and thoughtfulness remains part of our life in Ecuador.

and document translations with notaries' legal approval stamps.  

 

They help many Canadians and Americans get legal here.  They extensive knowledge of Ecuadorian law and changes to their immigration rules make life stress free.  We love them and hope you do too." 

 

 

– Lucy Hancock

Harvard University alumni, and Ph.D. in physics and astronomy  

Happily retired in Quito 

"We highly recommend EcuaAssist & the team! Very knowledgeable & professional since the beginning. Marcos & his amazing team has delivered exceptional services for us. We hired Marcos to help us with our father inheritance & not once did he nor his team disappoint. Very communicative and response time is very efficient.

 

We would not go with anyone else. We highly recommend EcuaAssist!!! If you are looking for a team that knows Ecuador laws and need the job to get done ... hire them! You won’t regret. Thank you, Marcos & team, for being there for us! We appreciate you!!!" 

 

 

– Diego & Veronica Yepez 

California, USA

"I highly recommend EcuaAssist for anyone needing help in Manta, Ecuador.  We have used them many times in the past 3 years from help with our Visa extensions, Cedula application, Driving licenses and document translations with notaries' legal approval stamps.  

 

They help many Canadians and Americans get legal here.  They extensive knowledge of Ecuadorian law and changes to their immigration rules make life stress free.  We love them and hope you do too." 

 

– Christine Armstrong 

Vancouver, BC Canada -San Lorenzo, Manabí 

"We highly recommend EcuaAssist & the team! Very knowledgeable & professional since the beginning. Marcos & his amazing team has delivered exceptional services for us. We hired Marcos to help us with our father inheritance & not once did he nor his team disappoint. Very communicative and response time is very efficient.

 

We would not go with anyone else. We highly recommend EcuaAssist!!! If you are looking for a team that knows Ecuador laws and need the job to get done ... hire them! You won’t regret. Thank you, Marcos & team, for being there for us! We appreciate you!!!" 

 

 

– Diego & Veronica Yepez 

California, USA

"EcuaAssist handles everything, allowing for a stress-free transition to our new home in Ecuador. From the very beginning we were treated professionally and graciously from the knowledgeable staff.

 

While my husband and I are learning to speak Spanish, our current language abilities did not allow us to navigate the immigration system with confidence. Working with the EcuaAssist staff gave us that confidence. Now that we are further along in our transition, we are thoroughly enjoying our new life. Viva Ecuador!" 

 

 

– Melany & Wayne Brown

Manta, Manabí

"I came to Ecuador as a volunteer and my first visa was sponsored by the non-profit hosting me. After finishing my contract, I decided to stay in Ecuador and needed to get my professional visa to continue my life here. It all seemed very challenging especially learning that I had to get my U.S. and state criminal background checks translated.

 

I did the entire visa process myself but I was very impressed with EcuaAssist's turn around time to get the translations back to me. Given the sudden changes of visa laws in Ecuador, I also really appreciated their advice when the ministry was moving its office to another part of Quito and was able to suggest some other options in the provincial areas.

 

Despite it only being a translation service, you won't be disappointed with their services and experience around the tricky Ecuadorian bureaucracy. I would definitely use them again in the future." 

 

 

– Vincent Ricci

Quito D.M.

"I'm Geraldine Smout a newly arrived expat living in Ecuador. Today I am very happy and excited to say I am now a resident. I wanted to follow my dream of living in Ecuador which started for me in late 2016. It is truly a wonderful country, full of every possibility you could think of for adventure. And I'm not just talking about sports and wildlife when I say that. Moving away from your normal, conversing with people, being in different environments and keeping positive. It's all adventurous and I am thrilled with it all. I must say EcuaAssist leadership, and the caring people in their Salinas Office have made my transitions smooth. Ana, Melina, and Andrés helped me every step of the way. They helped me get all my information correct before coming from Canada. All documents were ready as I arrived because of their knowledge of what was required, on my behave was excellent. They have sent me weekly reports, which I really appreciated. They went to the government offices with me. In a timely manner, we received my temporary visa. They cleared requirements on me behave as well to get my cedula papers in order. 

Under the leadership of Ana Icaza,  EcuaAssist has an excellent professional team in Salinas. Warm people who care about their work, their country and about their clients. Making every effort to make sure one has a good experience in Ecuador. 

Thank you very much!"

– Geraldine Smout

Canada - Salinas, Santa Elena Province

"Friends recommended that I use EcuaAssist after I expressed frustration at trying to get a Resident Visa on my own. Once I contacted them, a conference call was quickly set up with the CEO, Marcos Chiluisa. Mr. Chiluisa immediately provided me with great advice (as I later learned) as to what kind of visa would best benefit me. I particularly appreciated that he was very clear about the costs so that there was never any surprise involved. I then started working closely with Adriana Rosado in the Manta office. Ms. Rosado was very professional, friendly and knowledgeable. I had read many social network posts from frustrated people who had taken many months to get their educational degree accepted by SENESCYT. I later realized they should have used EcuaAssist because I was shocked when Adriana got my degree accepted within 10 days of submittal. Everything else went smoothly as Adriana guided me through the ever-changing governmental process. I now recommend EcuaAssist to anyone who needs assistance. Ultimately, I was so impressed with the integrity of the EcuaAssist CEO and staff like Adriana. The Manta office rocks!"

 

– Glenda Straube

Texas - Mirador San Jose, Manabí

"I was really impressed the way EcuaAssist helped me processing my visa, the workers are really accomodating  and focused, I am very thankful that in a short period of time I got my papers done and so my cedula ️, Definitely I will comeback to your office, more power to your company and God Bless you all !!!"

 

– Rispel Lazaro

 Philippines - Portoviejo, Manabí

"I have bought properties in Central America & South America and will say EcuaAssist is easily the Best Legal Service I have used. I will always suggest hiring EcuaAssist to handle everything involved in Buying & Moving Overseas. I would never suggest “doing it on your own.” There’s so much involved and EcuaAssist is with you every step of the way in the most efficient and professional way.

 

I want to personally thank Marcos, Adriana, and their Staff for all their help and I’m looking forward to doing more business in the future"

 

– Wes K

 Puerto Cayo, Manabí

"Sandy and I landed in Cuenca, Ecuador in 2013.  When the Immigration Department would not accept our 180-day visas, which were bought in the United States, I knew we were in trouble.  We needed someone who knew Ecuadorian law and who spoke Spanish and who could wrangle Ecuadorian bureaucracy.  We were one of EcuaAssist's first clients.  With that said, we continue to be his clients to this day.

 

EcuaAssist has always been there when we needed them.  We knew we could depend on the employees to help us, no matter what the issue.  We also know through experience, that not only does Marcos care about you and your issues, but he is also reliable and trustworthy. 

 

We love EcuaAssist and all their employees.  They will always be our “go to “ legal team.  They have become a part of our family."

 

– Bev Cowan & Sandy Toffoli

 Salinas, Santa Elena.

"EcuaAssist has been doing a fantastic job helping us in obtaining our Resident Visa to move to Ecuador. In a complicated process, we highly recommend using their services to solve all your questions and needs with professionalism in a timely manner.

 

We are still in the process of obtaining our papers but we are very confident that they will do what it takes to finish the job."

 

– Eduardo & Ludmilla Gonzalez

 Salinas, Santa Elena.

"EcuaAssist Provided expert advice and exhibited expert knowledge of the immigration process. They walked me through the entire process.

 

I have now received my 2-year residence visa and my cedula. I would highly recommend them. They are very competent and professional."

 

Billy Lemley

 Salinas, Santa Elena.

"The staff at EcuaAssist did an excellent job helping me to obtain my visa and Ecuador Cédula during. My situation posed some unique challenges as I had to retrieve documents from years ago from the United States.

 

The Salinas and Manta EcuaAssist team provided me with the correct advice and my application was accepted without any glitches. I highly recommend their professional services."

 

Jettie Purnel

 - North Carolina - Salinas, Santa Elena.

"Hola Adriana, una palabra para agradecer a todo su equipo por la cálida bienvenida que recibí en sus oficinas de Manta y el servicio de seguimiento por correo electrónico que siempre es respondido con gran rapidez. Gente útil y muy profesional. 

 

Recomiendo sus servicios a la gente que llega al país sin conocer las leyes. El servicio es impecable y ayuda enormemente en la entrega de los archivos o documentos en el orden solicitados por Ecuador. Gracias a todo el equipo."

Brigitte M.  

 - Mirador San José, Manabí

"I can highly recommend Ecuaassist in Manta, Ecuador.  Their professional staff is fluent in English, and their legal work is thorough and prompt. 

 

They are efficient and knowledgeable about all things Immigration. You will enjoy working with the friendly staff at Ecuaassist! "

 

 

Jane Layman  

 - Manta, Manabí

"Since the very first time I entered in EcuaAssist office in Manta, I was very happy to know this office was existing because Adriana and Fernando make you comfortable at the first contact.

 

Even you speak Spanish, it is a big plus that they can also give you the service in English.

 

For my Ecuadorian Citizenship process, they were always there supporting me at all steps and knowing that Adriana got her Canadian Citizenship, well for me this was a plus because she knew what kind of stress you can go through all the process.  Now I am just waiting for the call from Immigration to go at the ceremony to get my citizenship and it should be done, hoping New Years 2019.

 

Fernando is a nice person, always smiling and was supporting me at all visit to the immigration office from the beginning.  I saw easily, that if I was going by myself alone at the immigration, this would not have been easy for me.  Adriana and Fernando know many immigrant agents in this office and it was fun to see Fernando going through talking to them.  Something that I wouldn't have done by myself, probably take a number and wait.

 

They were there for me even for just to get my new cedula that I lost or to get professional documents translated and notarized.

 

If you need good immigration law explainations or for visas, well Abogado Marcos is there and he also speak fluent English.

 

I highly recommend to all, the services of this EcuaAssist office in Manta for their good interpersonal skills and their professionalism.

 

Thank you so much to be there and hoping to see you soon at the ceremony.


Have a great day.

Yves Rene Bechard 

 - Canada - Mirador San Jose, Manabí-

 

"The team at Ecuaassist have been helping me provide services to my own clients for two years and have never let me down. I rely on Adriana's professional approach and organizational skills to such an extent that I have almost forgotten that I have tasks that need to be managed in Ecuador...these seem to take care of themselves.  I highly recommend."

 

–Richard Konig

 - London, United Kingdom -

 

"EcuaAssist made my professional visa process smooth and simple. Joana replied promptly to all my emails and answered all my questions while Kelvin was a big help taking me to Quitumbe. Overall, their service reduced all the stress and anxiety of dealing with government bureaucracy and allowed me to concentrate on my work.

 

Thanks Joana!"

 

–Harry Chafer-Cook

 - United Kingdom  - Quito, D.M.

 

"I contacted EcuaAssist on various occasions to translate and notarize visa documents for my NGOs long-term volunteer program.

 

The entire EcuaAssist team was timely and professional making them a pleasure to work with. I always communicated specifically with Joana Do Rego and I was happy to have met her; her translations were flawless and she would help me get any necessary documents or receipts in line that I needed to present to my non-profit.

 

Above and beyond all of that, she was very knowledgeable about the visa process and while my organization took care of that separately, she helped me with valuable advice on a number of occasions!

 

Highly recommended!"

 

–Carolyn Engel

 - NGO Manna Project  - Quito, D.M.

www.mannaproject.org

 

"I had a great experience with EcuaAssist obtaining a residency VISA here in Ecuador.

 

Joana and Kelvin showed great patience, were knowledgeable and communicated timely and effectively. They made the process go smoothly! I highly recommend their services!"

 

–Greg Pierman

 - Oregon  - Quito, D.M.

"EcuaAssist has provided support to my family in obtaining a retiree residency for my spouse and myself and a student visa for my son. I am thoroughly satisfied with the guidance and assistance I have received from Joana Do Rego who managed my account.

 

She definitely navigated through the complexities of the new immigration law, providing us with clear information, accurate expectations, and processing documentation efficiently.

 

All through the exercise Joana was extremely courteous and always responded timely to our queries. I warmly recommend EcuaAssist for transiting visas based on my family’s experience with Joana"

 

–Michael Gabaudan

Former Director at United Nations in Quito

 - Bruselas  - Tumbaco, Quito, D.M.

"Quisiera expresar mi agradecimiento en relación al servicio prestado durante el proceso de visado y el proceso de cedulación.

 

El acompañamiento fue muy oportuno y grato además de cumplir con las fechas que ofrecieron y que en algunos casos fuimos nosotros que modificamos algún itinerario.

 

De nuevo reitero las gracias por el apoyo prestado. Sugeriría sus servicios 100%"

–Alexander J. Faneite

 - Edo. Carabobo, Venezuela  - Quito, D.M.

 

"My experience with EcuaAssist was very positive. Their patience with me was admirable. I also appreciated how resourceful they were when we ran into hurdles. Alternative solutions were found that would not have occurred to me. "

 

–Peter Malach

 - Canada  - Perucho, Imbabura Province

 

"After several delays and differing information from the Ministerio de Exteriores y Movilidad Humana, in what should have been a three-week process from start to finish, we were finally approved to retrieve our visas on Monday, October 1st at 4 PM. Given our experience with the Ministry, I told Kelvin I was “0%”  confident that we would receive our visas that late in the business day. As the officials began to close the doors at about 10 minutes until 5 PM, it appeared I would be proven right.  As we stood there with approximately 40 other people who had been told to come and pick up their Visas that day, Kelvin immediately jumped to the front of the line and began to plead our case.  While the other people were escorted out of the room without their visas, Kelvin managed to secure a pass for us to go to the fifth floor to try and get a resolution.  As it was now after 5 PM and the employees were putting on their jackets and exiting the fifth-floor offices, Kelvin continued to plead our case and he was successful in finding our file while the office clerk was fumbling through literally dozens of visa files.  Once the file was located, a supervisor who was eating to lock the offices, began to print our new visa stamps and it appeared that I was wrong after all and we would leave the offices with our new visa stamps.

 

We appreciated Kelvin ’s persistence and we left the building with our new visa stamps in hand and thankful that we don’t have to go through that process for 10 more years!

 

We appreciate the assistance of EcuaAssist in handling this matter for us and look forward to having you help meet our needs in the future.

Sincerely, "

 

–Mark & Diana Hampton

Indiana - Quito D.M.

 

"EcuaAssist did a super job helping us receive our residency visa. They continually kept us informed as to what was going on during the process. Provided additional guidance and helpful hints as to moving to Ecuador. I recommend using EcuaAssist to anybody that wants to receive their visa in a fast and professional manner."

 

–Richard & Linda Dailey

Washington State - Cuenca

 

"EcuaAssist was there for me every step of the way when I purchased my home in Ecuador. They were great about answering all of my questions. I felt like they really looked out for my interests. I highly recommend them."

 

–Suzanne Crawford

Colorado - San Clemente, Manabí

 

"Twenty years ago I was a university student and did research in Riobamba, Ecuador. Since that time I have always hoped to return to Ecuador some day. A few years ago my wife and I decided it would be a wonderful opportunity to live in Ecuador for a couple of years with our four young children. Over the years we made preparations and in the summer of 2018 we sold our beautiful home in Idaho, I resigned from a dream job, and we moved to Ecuador with two suitcases for each family member. It hasn't been easy but we are adjusting to the culture and our new life. One thing that has been easy was using EcuaAssist to secure our visas and cédulas. We started working with Joana and Kelvin from the Quito office about six months before we arrived in Ecuador and within two months after arriving we had our visas and cédulas in our hands! I think about the entire process and there is no way that we could have done this on our own. Navigating the government system here would have been impossible for us to figure out. Thank you Joana and Kelvin!

 

–The Stirling Family

Idaho - Cotacachi

 

We have used EcuaAssist service on several occasions for a variety of needs, and found them professional, reliable and detailed. It is not easy to navigate legal matters in a foreign country especially given the language and cultural differences with what we are used to. I would continue to use their service, and reach out to them including information about the most current applicable local laws, rules and regulations.

 

–Wendy Chan

New York 

 

"EcuaAssist has been of the utmost help with attaining my residency visa. After trying on my own to discover and crawl through the process, I just threw my hands up and went to them for help. They took care of everything! It was so much easier and best of all, it was finally done! They are now helping me with the driver's license process and with a property manner. I can recommend them to you without reservation."

 

–Michael Bermudez

Texas - Quito

 

"My wife and I have had excellent service in getting our visa. At all times our questions were answered promptly and we felt our interests were always paramount. Adriana, in the Manta office, speaking excellent english was a distinct benefit. We will not hesitate to recommend them to others."

–Melvyn and Ghislaine Dackombe

Canada - Mirador San José, Manabí

 

"Very professional and well connected legal assistance, provides a wide array of legal services, very happy with EcuaAssist, they helped me buy property, set up my business, and sort through the complexities of hiring local employees as well as assisting with my resident visa and providing informal advice when needed."

–Ross Bright

Massachusetts - Canoa, Manabí

 

"Very professional and well connected legal assistance, provides a wide array of legal services, very happy with EcuaAssist, they helped me buy property, set up my business, and sort through the complexities of hiring local employees as well as assisting with my resident visa and providing informal advice when needed."

–Ross Bright

Massachusetts - Canoa, Manabí

 

"As U.S. expats living in Olon, Ecuador, we have used EcuaAssist for numerous services, to include real estate, banking and legal recovery. In addition to the excellent services we have received from EcuaAssist we are well aware of friends that are equally pleased with the services that Marcos Chiluisa and other staff have provided at EcuaAssist."

–George & Cindy Thomte

USA - Olón, Santa Elena

 

"From the day we contacted EcuaAssist and spoke with Ana regarding obtaining the legal service of Mr. Marcos Chiluisa for assistance on receiving our Temporary Visa, the entire process went so smoothly. You could always expect to be treated with utmost respect and politeness by Mr. Chiluisa and his team members. Throughout the process addressing any questions /concerns were always handled with utmost promptness; weekly update reports were sent as promised. Our experience with EcuaAssist Team and Mr. Chiluisa was top notch and will be using them again for handling any legal issues."

Mark & Becky Kennemer

Texas - Salinas

 

"We called upon EcuaAssist before moving to Ecuador because we wanted to obtain permanent professional residency visas , and they guided us along every step of getting the paperwork together before moving. When we moved, they took care of the rest of the process for us.

 

Now knowing all the time and effort that was involved in the process over several months, we are even more grateful that we hired EcuaAssist. We could not have spent all the time and energy that was required, including the cultural differences.

 

Joana was incredibly helpful and caring throughout the process, and she pushed the process along exhaustively. We are very grateful to her and to Marcos for their services. And we did receive our permanent professional residency visas! Job well done, guys.

 

We highly recommend hiring EcuaAssist."

 

–Jon and Julia Quinn

Virginia - Quito

 

"I first met Marcos when I was visiting Canoa. He very graciously agreed to come to Bahia to meet with me. And we started the process of obtaining my 6 month Visa.

 

Marcos the the EcuaAssist Team not only facilitated my 6 month Visa; but obtained all of the necessary documentation from the USA for me to obtain my Cédula.  (Without my having to return to the States!).

 

Having never been through an experience like this before, I’m sure I was overly concerned. But, thanks to the patience of Joana Do Rego in the Quito office, I am pleased to say that Marcos and EcuaAssist did an EXCELLENT job! Processing everything in the time frame we had discussed.

 

If I had it all to do over again, I would not hesitate to hire Marcos and the EcuaAssist Team again."

 

Ron Splude

California - Baños de Agua Santa

 

"Even though I was moving back to Ecuador after an extended stay in the US, I had to once again go through the process of getting a new residency visa and cedula.  I can say that having done it once before doesn't make it any easier the second time, so having the very competent professionals at EcuaAssist guide me through the process was a huge help. You can’t go wrong with EcuaAssist."

 

Mark Ausburn

Washington State - Quito

 

"I visited Ecuador in early 2016 and knew that this was a place I wanted to call home. However, after taking a trip with my friend to get some paperwork done for a house, I quickly realized how daunting getting a Visa could be. When I went with my friend, we didn't know the process or anyone at the government offices. Therefore, we ended up making about 3 trips back and forth and spending full days in the offices for one piece of paper. I knew I needed help but wasn't sure who or how. I thankfully ended up finding EcuaAssist who made the process easier than I could ever imagine ! They answered all of my questions, did most of the process for me, and were there every step of the way! With EcuaAssis I only had to make 1 trip to the government office; and it took me only 30 minutes ! Thank you EcuaAssist. I am now a proud resident thanks to you!"

 

Kristina Mancaruso

New York - Guayaquil

 

"We first met Marcos and the EcuaAssist team two years in 2014 when they were recommended to us by our Realtor for our condo purchase and related legal detail and searches.

The purchase could not have been smoother and Marcos was diligent and efficient in all areas which then led us to develop the relationship further over the following 24 months.

The team helped us set up a bank account.  We obtained a 6 month commercial visa in order to get this and then when we decided to move here this year they also helped with all of the work required for our Residency Visa and Cedula.  They crucially guided us in order to ensure that all of our education details were noted for future use towards a driving licence.

The U.K. requirements are onerous and detailed and so the advice had to be accurate in order for us to proceed successfully.

When we arrived we had our Visa within the week and the Cedula 2 weeks later.

The daunting task of purchasing and registering a car was their next challenge. Marcos sent a member of his team with us in our search and was on speed dial for the entire day to help us through. We achieved the whole purchase within one day. Awesome job.

They have helped with translations, car insurance and soon will be helping us draw up a Will in Ecuador.

Always courteous and quick to respond, we basically cannot fault their attention to detail and service levels which have given them a well deserved award this year.

Highly recommended for support and advice of any kind that may be needed to smooth the path to living in Ecuador with trust and integrity"

 

Tony and Diane Herbert

United Kingdom - Canoa, Manabí

 

"Thank you doesn't say enough....

 

For Diana and me, our moving to Ecuador has been three years of planning and preparation and we only first spoke with you on May 24th of this year as we sought legal counsel for obtaining our residency visas. But from May 24th to this date, I have experienced your professional assistance in obtaining my visa within the timeframe you estimated and, as of yesterday, with the help of your Joana Do Rego, I have my cedula and we look forward to Diana receiving her visa and cedula as my dependent in just a few weeks.  I have had your counsel and assistance in securing our apartment in Quito and even assisting and providing counsel when our moving company was giving us difficulty.

 

Yesterday and today were spent with Joana and, even when I was having a tough day related to problems with the release of our shipping container, she was patient with my frustration and even more persistent in finalizing my cedula and then filing all the paperwork at three different government offices. She has truly represented your company well.

 

So, while thank you doesn’t say enough, I don’t know what more to say. Just know that for future dealings with legal matters in Ecuador, you will be my first and only call.

 

Con muchas gracias, Dr. Chiluisa!"

 

Mark and Diana Hampton

Indiana - Quito